About PTC
PTC is at the forefront of the digital transformation, leading the way in bringing the physical and digital worlds together. With a global team of nearly 7,000, PTC’s software solutions empower companies to enhance their operations, create innovative products, and empower individuals in all facets of their business. If you’re looking to be part of an organization that values exploration, learning, and growth, PTC offers the perfect opportunity to see your ideas come to life and celebrate the diversity that drives success.
Job Role: Associate Software Analyst
- Qualification: BE/B.Tech
- Location: Pune
- Salary: INR 7-9 LPA
Your Role and Responsibilities
As an Associate Software Analyst at PTC, you will be a vital member of the IoT Customer Response Team (CRT). Your role will involve supporting and resolving customer issues related to PTC’s IoT products. This position requires close collaboration with various teams and direct interaction with customers to ensure quick resolution of technical challenges.
Day-to-Day Responsibilities:
- Issue Resolution: Work closely with Technical Support (TS), Technical Program Managers (TPM), and Product Managers (PM) to reproduce customer issues, understand functionality, prioritize and resolve bugs, incidents, and enhancements.
- Customer Interaction: Engage directly with customers alongside TS to reproduce issues and provide effective solutions.
- Technical Development: Utilize strong technical skills in Core Java, JavaScript, Databases, and debugging tools to address and fix customer issues efficiently.
- Cross-functional Collaboration: Interact with different departments to ensure smooth issue resolution and product improvement.
Required Skills and Qualifications:
To be successful in this role, you should possess:
- Technical Expertise: Strong knowledge of Core Java, JavaScript, Databases, and debugging tools.
- Problem-Solving Skills: Strong analytical and lateral thinking abilities, with a focus on quickly resolving issues.
- Interpersonal Skills: Good communication and interpersonal skills are essential for effective collaboration and customer interaction.
- Additional Advantage: Knowledge of product deployment via Docker and familiarity with DevOps tools is a plus.
Why Join PTC?
- Innovation at its Core: Be part of a team that is transforming industries by integrating the physical and digital worlds.
- Learning and Growth: PTC encourages continuous learning and professional growth, providing ample opportunities for career advancement.
- Global Impact: Work with a global team and contribute to projects that have a significant impact on businesses worldwide.
How to Apply for PTC Off Campus Drive 2024?
Interested candidates who meet the eligibility criteria can apply for the PTC Off Campus Drive 2024 through the following link:
Apply for PTC Off Campus Drive 2024
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