Amazon is hiring for the role of Support Engineer under its Payments Services team in 2024. This is a unique opportunity to be part of a globally recognized tech giant, where you will troubleshoot, diagnose, and solve complex issues related to Amazon’s payment infrastructure. If you are a fresher or have prior experience and wish to work in one of the fastest-growing areas of Amazon’s e-commerce product and services platform, this is your chance!
Job Details:
- Position: Support Engineer, Payments Services
- Location: Bangalore (Work from Office)
- Salary: Best in the Industry
- Eligibility: Freshers and experienced professionals
- Application Deadline: Not specified
About Amazon Payments Services:
Amazon Payments supports millions of transactions daily across numerous countries. This system handles payments with speed and precision, ensuring secure processing for over 100 million customers and merchants globally. From supporting various currencies and payment methods to handling credit/debit transactions, in-store payments, and reward points, Amazon Payments is at the forefront of financial technology innovation.
As part of the Payments Services team, you will be developing tools, automation solutions, and supporting large-scale distributed systems.
Key Responsibilities:
- Troubleshooting, diagnosing, and resolving production software issues.
- Developing and maintaining tools, automation, and monitoring systems.
- Supporting software deployment in both staging and production environments.
- Coding projects using Ruby, Java, Python, or shell scripts, along with AWS and web technologies.
- Providing detailed system and support status reporting.
- Managing customer notifications and workflows to ensure service level agreements (SLA) are met.
- Working with support teams to resolve active support issues and contribute to the knowledge base.
Basic Qualifications:
- Experience in troubleshooting and debugging technical systems.
- 3+ years of software development or technical support experience.
- Proficiency in modern programming languages and scripting.
- Familiarity with agile/scrum workflow for collaboration.
- Strong documentation and troubleshooting skills.
Preferred Qualifications:
- Hands-on experience analyzing and troubleshooting RESTful web API calls.
- Knowledge of distributed and enterprise-level applications.
- Strong experience with UNIX/Linux operating systems.
- Understanding of complex system architectures and debugging techniques.
How to Apply:
Interested candidates can apply via the official Amazon job portal. Follow the steps to submit your application:
- Visit the application page.
- Complete the application form and upload necessary documents.
- Verify all details before submission.
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Kickstart your career with Amazon and be part of a global revolution in payments technology!